Note that the federal government has passed a law extending unemployment benefits to individuals who do not normally qualify, such as the self-employed and freelancers. For example, if you drive for Uber or Lyft or run your own small business, you will likely qualify. This expansion is not fully implemented yet, and more information will be posted when the program is available.

To learn more about unemployment compensation, visit the Department of Employment Security’s website. It is experiencing heavier than usual traffic right now, so if it’s down when you try to visit, check back later. The state is taking steps to increase the website’s bandwidth, and we need your patience in this unprecedented time.

IDES is now implementing a new alphabetized schedule to help reduce wait times for claims filed both online and over the phone. The day or time of day you call will not affect whether you receive benefits or your benefit amount. The schedules are as follows:

Online Filing Schedule

• People with last names A-M are asked to file claims on Sundays, Tuesdays or Thursdays.
• People with last names N-Z are asked to file claims on Mondays, Wednesdays and Fridays.
• Saturdays are available for those who are unable to file during their allotted time.

Call Center Filing Schedule

• People with last names A-M are asked to file claims on Tuesdays and Thursdays between 7:30 a.m. and 6:00 p.m.
• People with last names N-Z are asked to file claims on Mondays and Wednesdays between 7:30 a.m. and 6:00 p.m.
• Fridays from 7:30 a.m. to 6:00 p.m. will be reserved for those who are unable to file during their allotted time.

You can file your unemployment insurance claim online here. To file your claim over the phone, you can call 1-800-244-5631.

Please make sure you have all the necessary documentation available before placing a call.

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